Business Insider's personal finance team compared AmeriHome to the best mortgage lenders and found its offerings to be fairly standard.
AmeriHome Mortgage has many positive online customer reviews, and it could be a solid choice for non-QM loan borrowers. But this lender doesn't have many features that help it stand out. Borrowers looking for a wider range of options or extra benefits such as live online chat or down payment assistance might want to shop elsewhere. This lender also lacks rate and fee transparency.
Overview of AmeriHome Mortgage
AmeriHome originates mortgages in 48 states and Washington, D.C. It's not available in Massachusetts or New York. You can get started with this lender online or over the phone.
Home Purchase Loans
If you're looking to purchase a home, AmeriHome offers both conventional and government-backed mortgages.
AmeriHome's conventional options include both conforming loans and jumbo loans. You may qualify for a conforming loan with a 3% down payment and a minimum 620 credit score.
Except for its DSCR loans, AmeriHome's mortgages are only available as fixed-rate loans, so you won't be able to get a conforming ARM with this lender. It offers term lengths from 10 to 30 years.
Refinancing Options
If you're looking to refinance your current mortgage, you can do so with AmeriHome. It offers both rate-and-term and cash-out refinancing.
Jumbo Loans
AmeriHome has jumbo loans in amounts up to $3 million. Jumbo loans are mortgages that exceed the conforming loan limit, which is $806,500 in 2025.
FHA and VA Loans
This lender also has two of the most popular types of government-backed mortgages:
- FHA loans: A 3.5% down mortgage that's often a good choice for first-time and low-income borrowers or those with lower credit scores
- VA loans: A zero-down mortgage for veterans and military members who meet minimum service requirements
Non-QM Loans
You have a few non-QM loan options with this lender, including DSCR loans for real estate investors, bank statement mortgages for self-employed borrowers, loans that qualify you based on your assets, and loans that allow you to buy a new home without selling your current one.
Non-QM loans are an option for individuals who don't qualify for traditional mortgage types, but because they're riskier for the lender, they're significantly more expensive.
Rate Buydown
AmeriHome's temporary buydown program enables you to reduce your interest rate for a certain period of time. AmeriHome has 3-2-1 buydowns, 2-1 buydowns, 1-1 buydowns, and 1-0 buydowns.
AmeriPurchase+ and AmeriWallet
This lender has a program called AmeriPurchase+, which offers a $750 lender credit when you purchase a home with AmeriHome.
Or, if you've previously purchased or refinanced through AmeriHome, you're eligible for its previous customer discount, called AmeriWallet. The AmeriWallet discount is a $750 lender credit for a purchase or refinance loan.
Customer Service and Support
You can contact AmeriHome's customer service over the phone Monday through Friday from 8 a.m. to 5 p.m. PT. You can also access your AmeriHome account online to make payments or see loan information.
AmeriHome Mortgage Interest Rates and Fees
According to Business Insider's review of Home Mortgage Disclosure Act data, AmeriHome's mortgage rates are around average compared to other lenders.
AmeriHome doesn't show current mortgage rates or disclose lender fees on its website. To get an idea of the rates this lender offers, you'll need to use its rate quote tool.
To get a rate quote, you'll provide your name, email, and phone number, in addition to some basic information about the type of home you want to buy. No credit inquiry is required to see a rate quote. Once you provide this information, you can see sample rates, monthly payments, and possible fees for a variety of loan options.
In 2023, the average borrower getting a conventional mortgage from this lender paid $3,488 in origination charges, according to HMDA data. This is around average compared to other lenders.
AmeriHome Mortgage Pros and Cons
Pros
- Non-QM options can make qualifying for a mortgage easier for self-employed borrowers or investors
- Has good online customer reviews
- Offers a discount on closing costs
AmeriHome is a good choice for non-QM borrowers. In customer reviews, many previous borrowers say they received good customer service with this lender and overall had positive experiences.
You might also like its $750 lender credit.
Cons
- Few extra benefits or bonus features
- Not available in Massachusetts or New York
- Doesn't offer conforming adjustable-rate mortgages (ARMs)
- Doesn't disclose its rates or fees online
This lender has relatively simple offerings overall in terms of its features and benefits. This isn't necessarily a bad thing, but if you prefer a lender with more frills (think robust digital tools, down payment assistance, or easy-to-explore rates), you might want to go with a different company.
AmeriHome also requires you to provide contact information before you can see its rates, which can be inconvenient if you're still just researching lenders.
Is AmeriHome Trustworthy?
Overall, we found AmeriHome to be a trustworthy lender. It has an A+ rating from the Better Business Bureau and no recent major scandals.
What Borrowers Are Saying About AmeriHome Mortgage
Business Insider looked at positive and negative customer reviews, online forums, BBB complaints, and other sources to understand what borrowers think about AmeriHome.
Knowledgeable and Professional Loan Officers
Many of the positive customer reviews we saw specifically mentioned how pleased they were with their loan officer. Borrowers generally said the professionals they worked with while getting a mortgage were helpful, friendly, and made the process go smoothly.
We saw only a handful of negative reviews, and we didn't find that they indicated a larger issue with the lender.
How AmeriHome Compares
AmeriHome vs. SoFi®
AmeriHome and SoFi Mortgage have similar offerings, though you'll prefer AmeriHome if you want a non-QM Loan. If you want to tap into your home's equity, SoFi offers HELOCs.
SoFi makes it easier to explore its rates, and it has a helpful rate calculator tool that lets you compare rates and monthly payments based on certain loan details.
AmeriHome vs. Chase mortgages
Chase is an affordable mortgage lender and is particularly good for low-income and first-time homebuyers thanks to its DreaMaker mortgage, which allows 3% down payments, reduced mortgage insurance costs, and flexible credit requirements. The DreaMaker mortgage can also be combined with Chase's Homebuyer Grant, which offers up to $7,500 in closing cost or down payment assistance.
AmeriHome may still be the better option if you need a non-QM loan or if you're a previous AmeriHome customer, but Chase's special mortgage and grant options make it a strong competitor.
AmeriHome Mortgage FAQs
AmeriHome is a legitimate mortgage lender that originates mortgages in 48 U.S. states.
AmeriHome is a subsidiary of Western Alliance Bank. It was founded in 2013.
AmeriHome offers conforming, FHA, VA, jumbo, and non-QM loans.
You can start an application for a mortgage with AmeriHome either online or over the phone.
AmeriHome's mortgage rates are right around average compared to other lenders.
Many previous borrowers say they had a good experience with AmeriHome and worked with highly knowledgeable professionals to get their mortgage.
The biggest pros of AmeriHome Mortgage are that it ranks high in customer satisfaction and it offers non-QM loans. But one of the main drawbacks is that it doesn't have many special programs or benefits that help it stand out.
Why You Should Trust Us: How We Reviewed AmeriHome
To review AmeriHome's mortgage offerings, we used our methodology for reviewing mortgage lenders.
We look at four factors — loan types, affordability, customer satisfaction, and trustworthiness — and give each a rating between 1 and 5, then average these individual ratings for the overall lender rating. Lenders get higher ratings if they offer a high number of loan types with affordable features, have positive customer reviews, and don't have any recent public controversies.
Our Overall Lender Rating
Loan Types: 4 out of 5
AmeriHome's loan offerings should meet most borrowers' needs. It even offers non-QM loans for borrowers who need more specialized options.
Affordability: 3 out of 5
This lender has a couple of government-backed loan options, which typically come with less stringent credit requirements and low rates. It also allows low down payments on its conforming loans. But it lacks some of the offerings we typically look for in affordable lenders, like specialty loans for low-income borrowers or down payment assistance.
Customer Satisfaction: 4.1 out of 5
On TrustPilot, AmeriHome has a 4.1 out of 5 star rating based on over 2,000 customer reviews.
Trustworthiness: 5 out of 5
AmeriHome has an A+ rating from the BBB. A strong BBB grade indicates a company advertises honestly, responds effectively to customer complaints, and is transparent about business practices. This lender doesn't have any recent public scandals.
