Business Insider's personal finance team compared CashCall Mortgage to the best mortgage lenders and found it to be a standard lender that offers both regular and non-QM loan options for borrowers.
CashCall Mortgage has a few unique mortgage options that make it a good mortgage lender for borrowers whose financial situations make it difficult to get a traditional mortgage, including self-employed individuals. It also offers a convenient live online chat feature so you can easily get your questions answered. But this lender isn't available in every state.
620
5%
Conforming, FHA, VA, jumbo, bank statement, investment property, ITIN, HELOC
- Live chat makes it easy to connect with an expert
- Has mortgage options for self-employed borrowers and investors
- Variety of mortgages offered
- Can’t see customized rates online
- Only lends in certain states
- Average rates are a bit high compared to other lenders
- Minimum credit score and down payment displayed are for conforming mortgages
- Lends in 12 states
Overview of CashCall Mortgage
Traditional and Non-QM Loan Options
This lender offers the following types of mortgages:
- Conforming loans
- FHA loans
- VA loans
- Jumbo loans
- Investment property loans that allow borrowers to qualify based on the cash flow of the property they're purchasing (also called debt service coverage ratio, or DSCR loans)
- Bank statement loans that qualify self-employed borrowers with bank statements, rather than W2s or tax returns.
- ITIN loans for borrowers who don't have a Social Security number
- HELOCs
Not Available Nationwide
CashCall is only licensed to lend in a handful of states, including: Arizona, California, Colorado, Florida, Idaho, Nevada, New Jersey, North Carolina, Pennsylvania, Tennessee, Texas, and Washington.
If you have questions for this lender, you can call, email, or chat online. You can start an application online or over the phone.
CashCall Mortgage Interest Rates and Fees
In our review of Home Mortgage Disclosure Act data, we found that CashCall's mortgage rates are relatively high compared to other lenders, while its fees are around average.
You can view current sample interest rates on CashCall Mortgage's website. If you want to get a customized rate quote from this lender, you'll need to call or apply.
CashCall Mortgage Pros and Cons
Pros
- Variety of loan options
- Connect with a mortgage expert using its online chat tool
- Non-QM loan options
Multiple Non-QM Options
If you're self-employed or buying an investment property, you might like CashCall. The lender's bank statement loans let borrowers use their bank statements to show income on their mortgage application, rather than W2s or tax returns, which can make qualifying for a mortgage more possible if you're self-employed.
Likewise, investors could benefit from the lender's DSCR loans, which use the cash flow from the property to qualify you. CashCall also has a mortgage that utilizes your individual taxpayer identification number if you don't have a Social Security number.
Cons
- You'll need to call or apply to get customized rates
- Only available in a few states
- High average rates
No Personalized Rate Tool
Some lenders offer online tools to let you see what rate you might get based on your credit score and the details of your proposed loan. With CashCall, you can see some sample rates online, but these generally assume the borrower purchased points and has a high credit score and sizable down payment, so they might not be applicable to your situation.
To get a rate quote customized to your situation, you'll need to talk to a loan officer or fill out a form requesting a call from the lender.
Is CashCall Mortgage Trustworthy?
Overall, we found CashCall to be a trustworthy mortgage lender. CashCall Mortgage has an A+ rating from the Better Business Bureau and no recent major scandals.
What Borrowers Are Saying About CashCall Mortgage
Business Insider looked at positive and negative customer reviews, online forums, BBB complaints, and other sources to understand what borrowers think about CashCall Mortgage.
Helpful Loan Officers, Easy Process
We saw many reviews from previous borrowers that mentioned how smooth the mortgage process was with CashCall. Borrowers also said their loan officers were communicative and helpful
However, many online customer reviews for this lender are a few years old, so it's difficult to gauge how recent customers feel about their CashCall experience.
How CashCall Mortgage Compares
CashCall Mortgage vs. Fairway Independent
Fairway Independent Mortgage Corporation is one of our favorite mortgage lenders, and it's a great choice for customer satisfaction. In J.D. Power's 2024 Mortgage Origination Satisfaction Study, Fairway ranked above the industry average.
Fairway and CashCall both offer a strong variety of loan types to choose from, though Fairway doesn't have any home equity options. However, it does offer reverse, renovation, and physician mortgages. Fairway also has a $7,000 grant for first-time homebuyers.
Fairway Independent Mortgage Corporation Review
CashCall Mortgage vs. Rate
Rate Mortgage accepts alternative credit data from borrowers who don't have a credit score. Alternative credit data can include things like proof that you've paid your rent or utility bills on time. If you don't have an established score, you might still be able to qualify for a mortgage with Rate. On the other hand, you might like CashCall's live online chat feature, which isn't something that Rate offers.
Both lenders offer mortgages for a variety of different types of borrowers. Getting rate quotes from both lenders will help you determine which one will help you save more money overall.
CashCall Mortgage FAQs
Yes, CashCall Mortgage is a legitimate mortgage lender. Its legal name is Impac Mortgage Corp; CashCall is its trade name.
Yes, you can refinance your mortgage with CashCall Mortgage.
Yes, CashCall Mortgage offers FHA loans.
Why You Should Trust Us: How We Reviewed CashCall Mortgage
For our review of CashCall Mortgage, we used our methodology for reviewing mortgage lenders.
We look at four factors — loan types, affordability, customer satisfaction, and trustworthiness — and give each a rating between 1 and 5, then we average these individual ratings for the overall lender rating. Lenders get higher ratings if they offer a large number of loan types with affordable features, have positive customer reviews, and don't have any recent public controversies.
Our Overall Lender Rating
Loan Types: 5 out of 5
CashCall offers many different types of loans, including more common types like conforming and government-backed mortgages as well as non-QM loans and HELOCs.
Affordability: 3 out of 5
This lender offers multiple government-backed mortgage options, which can be more affordable for borrowers thanks to their low down payments. But when it comes to the lender's average rates, we found CashCall's to be on the high end.
Customer Satisfaction: 4 out of 5
On its Trustpilot customer reviews page, CashCall Mortgage has a 4 out of 5-star rating based on over 2,000 customer reviews.
Trustworthiness: 5 out of 5
CashCall Mortgage is the trade name for Impac Mortgage Corp., which has an A+ rating from the BBB. BBB ratings are based on a company's response to customer complaints, honesty in advertising, and transparency about its business practices.
Correction: February 14, 2024 — CashCall Mortgage does not offer a $995 origination fee program and it will not pay a borrower's third-party closing costs. It also does not currently offer a 1099 mortgage program. The minimum credit score for its investment property mortgage is 660, and the minimum score for its bank statement mortgage is 640. CashCall Mortgage lends in 12 U.S. states. (As of January 2025, this correction has been updated to reflect where CashCall currently lends.)
