Business Insider
Back to Top A white circle with a black border surrounding a chevron pointing up. It indicates 'click here to go back to the top of the page.'

PenFed Student Loan Review 2025: Pros, Cons, and Alternatives

Business Insider's personal finance team compared PenFed Student Loans to the best private student loans of 2025 and found it to be a standard offering.

PenFed doesn't originate undergraduate or graduate student loans, and instead refers you to its partner, Sparrow, when you go to apply for one on its website.

Members of the military and employees of qualifying organizations will automatically qualify for a membership. But anyone can become a member by opening a savings account with a $5 minimum deposit. You need to be a member to get a loan. 

Always consider your federal student loan options before refinancing into any low-interest private student loan, including one with PenFed. You'll usually get better terms and protections through the government.

PenFed offers 24/7 customer service through its website. You can fill out a form to talk to somebody on the phone or use the credit union's chatbot. 

Aside from Penfed student loans, the lender also offers PenFed checking and savings, the Pathfinder Rewards Visa Signature credit card, and PenFed personal loans, as well as PenFed mortgages.

PenFed Student Loans Overview

Who is PenFed Best For?

PenFed is best for borrowers who are looking to refinance student loans and who are already members of the credit union — or who don't mind paying a nominal $5 fee to become one. Additionally, if you want to refinance a large amount of debt, in this case up to $500,000, you may like PenFed. 

PenFed Student Loan Refinancing
Apply now lock icon An icon in the shape of lock.
Compare loan options and get your rates today.
Insider’s Rating
A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star
3.25/5
Icon of check mark inside a promo stamp It indicates a confirmed selection.
Perks

It will only take about 15 minutes to apply, allowing you to get your rate quickly.

Regular Annual Percentage Rate (APR)

Fixed: 7.74% - 9.93%

Fees

late fee of 20% of the interest owed, with a minimum of $5 and a maximum of $25

Recommended Credit

670

Loan Amount Range

$7,500 to $500,000

Pros
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Cosigners allowed
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Fast application process
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. High maximum loan amount
Cons
  • con icon Two crossed lines that form an 'X'. Membership required
  • con icon Two crossed lines that form an 'X'. Undisclosed timeline on approval process
  • con icon Two crossed lines that form an 'X'. No variable rate loans
  • con icon Two crossed lines that form an 'X'. Late fees
Insider’s Take

PenFed is a solid lender for borrowers who want to refinance a large amount of student loan debt. However, the credit union charges late fees, and it doesn't offer variable-rate loans.

Product Details
  • Members of the military and employees of qualifying organizations will automatically qualify for a membership, but anyone can become a member by opening a savings account with a $5 minimum deposit
  • PenFed doesn't disclose the length of its approval process
  • Five, eight, 10, and 15 year repayment term lengths

Compare PenFed Student Loans

SoFi Undergraduate Student Loans
Insider’s Rating
A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star
4/5
Icon of check mark inside a promo stamp It indicates a confirmed selection.
Perks

Earn up to $250 if you have a GPA of 3.0 or higher

Regular Annual Percentage Rate (APR)

4.64% - 15.99% variable and 3.54% - 15.99% fixed (with AutoPay discount)

Fees

N/A

Recommended Credit

Undisclosed

Loan Amount Range

Minimum of $1,000

Pros
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No origination fees, prepayment penalties, or late fees
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Solid APR
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Several options for repayment term length
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Quick application process
Cons
  • con icon Two crossed lines that form an 'X'. Credit check required
Insider’s Take

SoFi is an excellent lender for borrowers who want a competitive APRs. It's also a great lender for those who don't want to worry about fees.

SoFi Undergraduate Student Loans review External link Arrow An arrow icon, indicating this redirects the user."
Product Details
  • Apply through your computer or mobile device
  • Customer service available via phone, mail, and social media
  • Five, seven, 10, or 15 year repayment terms available
  • Loan minimum of $1,000, maximum up to 100% cost of attendance
  • Loans are originated by SoFi Lending Corp. or an affiliate
Ascent Undergraduate Student Loans
Insider’s Rating
A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star
4/5
Icon of check mark inside a promo stamp It indicates a confirmed selection.
Perks

0.25% discount on regular rates with AutoPay

Regular Annual Percentage Rate (APR)

5.09% - 14.73% variable and 3.39% - 15.19% fixed (with AutoPay discount, varies by plan)

Fees

None

Recommended Credit

Fair to Excellent

Loan Amount Range

$2,001 - $200,000 ($200,000 aggregate total)

Pros
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. N/A
Cons
  • con icon Two crossed lines that form an 'X'. N/A
Insider’s Take

Ascent provides a variety of repayment term lengths on its student loans and low minimum interest rates on fixed-rate loans. You may also qualify for a 1% cash-back reward that will be paid to you after graduation.

Ascent review External link Arrow An arrow icon, indicating this redirects the user."
Product Details
  • Loan amounts available: $2,001* minimum, up to $200,000 for undergraduates, and $400,000 for graduates 
  • *The minimum amount is $2,001 except for the state of Massachusetts. Minimum loan amount for borrowers with a Massachusetts permanent address is $6,001.
  • Repayment options available:
  • Deferred: No payments for up to nine months after leaving school
  • Interest only: Only make payments on the loan's interest while in school
  • Partial payments: Pay $25 per month while in school
  • Immediate Repayment:Begin making full payments (principal + interest) on the loan right away
College Ave Undergraduate Student Loans
Insider’s Rating
A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star
4.5/5
Icon of check mark inside a promo stamp It indicates a confirmed selection.
Perks

0.25% discount on regular rates with AutoPay

Regular Annual Percentage Rate (APR)

4.54% - 17.99% variable and 3.47% - 17.99% fixed (with AutoPay discount)

Fees

late payment of 5% of the amount due, capped at $25

Recommended Credit

mid-600s

Loan Amount Range

Minimum of $1,000

Pros
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No prepayment or origination fees
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. International students eligible with an eligible cosigner
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low APR
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Multiple options for repayment term length
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Many ways to contact customer support
Cons
  • con icon Two crossed lines that form an 'X'. Credit check required
  • con icon Two crossed lines that form an 'X'. Late payment fee
Insider’s Take

College Ave is a great lender for borrowers who want multiple options for repayment term lengths and are after a low APR. College Ave also offers many options for contacting customer support.

College Ave review External link Arrow An arrow icon, indicating this redirects the user."
Product Details
  • Apply through your computer or mobile device
  • Customer service available via phone, text, email, and live chat
  • Five, eight, 10, or 15 year repayment terms available
  • Loan minimum of $1,000, maximum up to 100% cost of attendance
  • Repayment options available:
  • Deferred: No payments for up to six months after leaving school
  • Interest only: Only make payments on the loan's interest while in school
  • Partial payments: Pay $25 per month while in school
  • Full repayment immediately: Start making full payments while still in school
  • Loans made through Firstrust Bank, member FDIC or M.Y. Safra Bank, FSB, member FDIC

How to Apply for a PenFed Student Loan

  1. PenFed's website will redirect you to Sparrow. You'll enter your email address to check rates. To find pre-qualified rates you must enter your name, date of birth, citizenship status, home address, loan amount, income, housing expenses, school name, degree information, and expected graduation date.
  2. Apply to lender and submit documents to verify your identity. This may include income information, employment information, and address verification.
  3. Accept your loan offer. After you get all your documents in order, you will be sent a formal loan agreement.

Pros and Cons of PenFed Student Loans

Pros of PenFed Student Loans

  • Cosigners allowed. Enlisting a cosigner on your student loan can help you qualify for financing more easily or get you a lower rate. 
  • High maximum loan amount. You can borrow up to $500,000 with PenFed, making it a great choice for borrowers who want to refinance a considerable amount of debt. 

Cons of PenFed Student Loans

  • Membership required. You'll need to be a member to get a loan. You're automatically eligible if you're in the military or an employee of a qualifying organization. But anyone can become a member simply by opening a savings account with a $5 minimum deposit. 
  • Undisclosed timeline on approval process. Neither PenFed's website nor a customer service representative was able to detail how long the approval process takes. Other lenders are more transparent about the amount of time it takes to get approved. 

Alternatives to PenFed Student Loans

PenFed vs. SoFi Student Loans

If your credit isn't in the best shape, SoFi's maximum interest rate is lower than what you could pay with PenFed.

SoFi also offers highly competitive APRs and a "Good Grade" bonus, which rewards students with a GPA of 3.0 or higher. PenFed offers no such incentive program.

SoFi Student Loans Review

PenFed vs. Earnest Student Loans

You could get a great rate with Earnest and PenFed if you have a good credit score.

There are no origination fees or prepayment penalties with either lender. Earnest does not charge borrowers any fees, including delayed payment fees. Earnest also allows borrowers to miss one payment per year, in the event of financial hardship. However, that will extend the loan's term length.

Earnest Student Loans Review

PenFed Student Loans Customer Experience

PenFed has an A+  rating from the Better Business Bureau, a non-profit organization focused on consumer protection and trust. The BBB determines its score by evaluating a company's response to customer complaints, truthfulness in advertising, and transparency about business practices. 

PenFed doesn't have any recent public controversies. 

Between its top-notch BBB score and clean history, you might decide you're comfortable taking out a personal loan with PenFed. 

Why You Should Trust Us: How We Rated PenFed Student Loans

We rate all student loan products in our reviews and guides on a 1-5 scale. The overall rating is a weighted average that takes into account seven different categories, some of which are judged more heavily than others. They are:

  1. Interest rate (20% of rating)
  2. Fees (20% of rating)
  3. Term lengths (15% of rating)
  4. Repayment options while in school (15% of rating)
  5. Borrower accessibility (15% of rating)
  6. Customer support (7.5% of rating)
  7. Ethics (7.5% of rating)

Each category's weighting is determined based on its importance to your borrowing experience. Rates and fees have the most significant impact on the total cost of your loan, so we weigh those the most heavily. Customer support and ethics are still crucial parts of the borrowing experience, but do not directly tie to a student loan's terms, so they have less of an impact on the overall rating.

Read more about how we rate student loans >>

PenFed Student Loans FAQs

Is PenFed good for student loan refinancing? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, PenFed is a good option for student loan refinancing. However, you may find lower rates elsewhere with other lenders.

Will PenFed student loans be forgiven? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

No, PenFed student loans will not be forgiven. No private loans are eligible for forgiveness.

Do I need to be a PenFed member to refinance my student loan? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, PenFed student loan refinancing requires membership in the credit union. However, anyone can become a member simply by opening a savings account with a $5 minimum deposit.

Jump to

  1. Main content
  2. Search
  3. Account